This article only applies to our Contents, Buildings & Contents, Buildings Only, Tenants Liability Insurance. If you’re unsure about which policy you have, please refer to this article.
When we give you a quote for home insurance, the price is based on your circumstances at the time, including your claims history.
Making a claim may impact your policy premium, so it’s worth considering this when you decide whether to make a claim or not. Before making a claim, it is also worth considering the excess amount that you would need to pay if the claim is settled. You can find your excess in your policy document through the My Account section of our website.
We’ll let you know at least 7 days before your next renewal if your price is changing.