This article only applies to our Travel Insurance policies. If you’re unsure about which policy you have, please refer to this article.
For our travel policies, as part of our quote process, we will ask you to declare any pre-existing medical conditions for you and anyone named on the policy.
This includes conditions which you have been diagnosed with or received medical advice or treatment, including surgery, tests, investigations or prescribed drugs or medication in the last two years.
If you can’t find your condition in the drop-down menu, please get in touch with our team.
If we aren’t able to insure you based on the information you have provided us with, we will always let you know during the quote process.
You can read more about this in the “Pre-existing medical conditions” section of your policy document that you can access through the ‘My Account’ section of our website. If you don’t have a policy with us, you can read more in our Single Trip and Annual Multi Trip sample policy documents.