This article only applies to Urban Jungle Buildings & Contents, Contents Only, Buildings Only, Tenants Liability Insurance and Select By Urban Jungle policies. If you’re unsure about which policy you have, please refer to this article.
Your payment date is directly linked to your start date and renewal date, so it will always be around this time. We’ll start the process of taking the payment the day before your renewal.
You can check the date of your renewal in your policy document (which can be found through the 'My Account' section of our website). We’ll also send you a reminder email before your policy renews.
It’s worth noting that it is not possible to change your payment date after purchasing your policy.
For Contents Insurance where your payment method is through Direct Debit, payments can take a few days for your bank to process, so we can't guarantee a specific date that the payment will come out - it will usually be a few days after your renewal date.