Managing an existing policy
- I’m moving house, can I change my address and take my policy with me?
- How much is the excess?
- Can I make changes to my policy?
- Can I change my payment date or payment method?
- Where is my policy document?
- How do I change my password?
- Do I need to tell you if I'm going away?
- I'm having trouble logging into my account - what should I do?
- How do I update my payment details?
- I got an email saying there was a problem renewing my Contents Insurance Policy - what do I do?
- How do I cancel my policy and can I get a refund?
- Will the price of my policy change?