If you need to make a claim, the evidence you need will depend on the specific claim but in general it is best to have as much information as possible.
You’ll need to have evidence of ownership and of the value and/or age for all the items you’re claiming for (for example as proof of purchase, receipts, or photos of your items).
Some items (like mobile phones and jewellery) can have specific requirements. For example, if you have our Urban Jungle Contents Policy and you’re claiming for an item of jewellery or a watch worth more than £3,000, you’ll need an independent valuation of the item less than 3 years old at the point of the claim.
For claims relating to your building, we may require evidence such as utility bills, pre-purchase surveys or plans and deeds of your home.
It’s best to read your policy documents thoroughly to find out if certain requirements apply to your items.