Your payment is due when your policy renews, so it will always be around that date. We’ll start the process of taking the payment the day before your renewal and you can check the date of your renewal in your policy documents (or the My Account section of our website). We’ll also send you a reminder email before your policy renews.
Direct Debit payments can take a few days for your bank to process, so we can't guarantee a specific date that the payment will come out - it will usually be a few days after your renewal date.
If you have a Paymentshield Policy (Paymentshield will show on the first page of your policy documents), you’ll have chosen your payment date when you took out the policy - you can check when this is by looking in your policy documents.