We get a couple of common problems with payment.
Ones to watch out for:
- We only take direct debit payment for our contents insurance; make sure you are entering your bank account details not your card details
- When paying by card for tenants liability, you need to put the postcode that the card is registered to at the very end of the payment details line
If you're having problems with this and neither of the above helps, do please get in touch to see if we can help.