This article only applies to our Car Insurance policies. If you’re unsure about which policy you have, please refer to this article.
Making a claim may impact your No Claim Discount depending on the circumstances of the incident. If you would like information on how a specific incident may affect your No Claims Discount, please contact the claims team. You can find the claims handlers contact details in your policy document through the ‘My Account’ section on our website.
Having a no claim discount will reduce the price that we offer you when it’s time to renew your policy. However, the overall cost of your insurance may still increase and you may have to pay a higher excess.
A claim may also impact your policy premium, so it’s worth considering this when you decide whether to make a claim or not. Before making a claim, it is also worth considering the excess amount that you would need to pay if the claim is settled. You can find your excess in your policy document through the My Account section of our website.
We’ll let you know your renewal price ahead of your next renewal.